No hidden fees. No fragmented systems. One platform built to get you paid.
Improper billing, downtime and poor customer support
"the billing side of things is just a mess. If a claim is still processing, they will show the billed amount as a credit on the patients charts, which I also thought made no sense 🤷♀️."Annoymous User. • Reddit
"Prompt down again!! 😡 This is so disappointing. When are they going to start compensating us and decreasing our monthly fee for all these technical difficulties.."Brian M • Facebook
"We started with them when they only had a handful of clients. They now are huge and that customer service piece is gone.."Bonnie P • Facebook
See how the platforms compare across the features that matter most
| Category | StrataPT | Prompt |
|---|---|---|
| Platform Structure | ✓Fully integrated EMR + Billing built for Rehab. | ✗Disconnected workflows with steep learning curve |
| Pricing Model | ✓Percent of Collections. No per-user or per-location fees | ✗Base price $289/provider. Essential features locked behind Prompt Plus |
| Cost of Growth | ✓Scales from single clinic to enterprise with no per-user fees | ✗Costs increase as features/modules are added |
| Billing Workflow | ✓Prevents Denials. Maximizes Collections using AI + Humans | ✗Severe billing/accounting errors. Manual corrections required |
| Claim Visibility | ✓Real-time, case-level insights | ✗Limited claim-level visibility with inconsistent ERA instructions and rejected claims misreported |
| Support | ✓Dedicated US-based onboarding, product, and support teams | ✗Support is ticket-only via the EMR; main phone line often overloaded during outages |
| Uptime & Outages | ✓99.997% uptime | ✗Frequent system outages, shutdowns, and random logouts |
| Book My Demo |

8 Locations

11 Therapists

18 Therapists

3 Locations

4 Locations

6 Therapists

5 Therapists
Built by billers. Designed for clinics. Aligned with your success.
Fewer denials. Faster payments.
Fix the root cause before it becomes an AR problem.
No software fees ever.
One system responsible from intake to payment.
Hands-on guidance and support at every stage of your growth.
Live reimbursement data from clinics powered by StrataPT

"It's so much easier to run a business without worrying about cash flow. The peace of mind has been unbelievable since switching to StrataPT — I tell all my PT friends that Strata can significantly reduce their stress."
Two ways to get started:

I wish we'd found StrataPT years ago. Because we're saving money and it's easier to train staff, StrataPT will allow me to grow my clinics even faster.

Before StrataPT, every aspect of our billing was done manually — Now, everything is handled on autopilot. I don't have to submit bills or follow up on claim denials, but can still trust it's getting done right.
Real-time platform reliability powered by StrataPT