A message from StrataPT CEO, Paul Singh. ⬇️

Over the past few months, we’ve rolled out a number of things including:

A new series of weekly content
Massively improved our behind-the-scenes infrastructure
Real-time practice metrics benchmarks
A New Strata system status page
Shipped thousands of code updates
And recruited a number of new employees

More on all of that in a moment…

But first, what exactly does a CEO do?

It’s been a few months since I stepped in as Strata’s CEO but, aside from having been in similar roles before, I’ve invested in thousands of other CEOs over the past decade.

I have never been to business school or had any formal management training but every great CEO must do at least three things well:

Set the vision and strategy of the company.
Recruit, hire and retain top talent.
Make sure the company has enough cash in the bank.

To say it another way, the CEO’s job is to set the company’s trajectory, make sure the right butts are in the right seats and keep an eye on the cash.

The truth is that great CEOs can and often do much more than these three things but dropping the ball on any one of them will usually result in a bad outcome for the company.

What has Strata been doing lately?

A lot. And more than I can possibly mention in this one piece but a couple highlights include:

Recruiting. We’ve brought on a number of new people across various teams. Most notably, Thom McCarthy has taken the lead with our UX/UI efforts and Cori McDonald is leading our efforts with Strata Growth.
Culture and process. Like most businesses, the early part of our history required a “get sh*t done” mentality from every person on the team and processes were mostly created (and memorized) over time. For our next stage of growth, we’re documenting every process, moving towards a (slightly) more hierarchical organizational structure and implementing SOPs across the business.
Infrastructure and tooling. Most users – including me – rarely think about the technical infrastructure of the products they use. (That is, until something goes wrong.) We’ve implemented a number of new systems, tools, automations and testing to enable our teams to reliably push more changes, more often. We are now shipping hundreds of code improvements each week, our system uptime has drastically improved and we’re able to better focus on…
Product. Product. Product. It’s no secret that the vast majority of our recent Product work has been behind-the-scenes but, over the past few days, we’ve shipped the first user-facing UX/UI updates across our EMR product. Over the coming days, we will be releasing our latest feature…

StrataEMR Update: Multi-Tab is (almost) here!

A couple months ago, I went on a “listening tour” with a large number of our clients. The #1 feature request, by far, was the ability to view and update multiple patient records across separate browser tabs. Simultaneously.

That’s a simple feature to describe but, given the importance of preventing unexpected behaviors or inadvertently updating the wrong patient’s records, this was a very complicated product update. We’re talking about 10,000+ lines of code that were edited or created to make this particular feature come to life.

Regardless, “Project Multi-tab” is rolling out to a limited number of clients this week and is generally expected to be available for all users by the end of October.

Wrapping up: Q4 and beyond.

The entire Strata team is heads-down through the rest of Q4. We’ve set big goals for every team and every individual: we’re here to help our practices run and grow better. Book a call with our team to learn more!

Let’s gooooooo. 🚀

Paul Singh, CEO StrataPT

Strata Growth Updates