Breaking the Mold: How Authenticity Leads to Better Patient Care – Interview with Speaker Coach, Dave James

In this episode, I sit down with Dave James, an “irritatingly good speaker” and coach who helps business owners find their voice with authenticity, fun, and confidence. A professional speaker and ‘tattooed Brummie with a beard’, Dave brings a unique blend of humor, honesty, and real-world experience to our conversation about something we all need more of—authenticity.

Dave’s journey from podiatrist to business and speaker coach coach is packed with insights on how staying true to yourself can actually make you a better professional. We dive into the “professionalism paradox”—how trying too hard to be ‘professional’ can sometimes bury your personality—and why that’s a problem in healthcare.

We also touch on the importance of trust, empathy, and just being present with patients. Dave shares some great stories and tips on how to navigate the tricky balance between being yourself and meeting the demands of your job. And of course, we couldn’t resist geeking out over some music talk, including a fun side conversation about our love for Rage Against the Machine.

If you’re in healthcare (or any profession, really) and have ever felt the pressure to fit into a mold, this episode is for you. It’s all about finding that sweet spot where professionalism and personality meet, and how that can lead to better outcomes for everyone involved.

Episode Highlight: “Authenticity is about understanding who you are and living in alignment with that. When you show up as your true self, especially in healthcare, you build trust, and that’s where the magic happens.”

Be sure to connect with Dave on LinkedIn
https://www.linkedin.com/in/iamdavejames/

What’s Best For The Patient Is Best For Business is a Strata Studios podcast that helps healthcare and physio Practice owners who want growth, scalability, and financial performance in their businesses! We focus on connecting together all the touch points in the business to create patient success!

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