Check out all of Jerry Durham's Episodes

Learn how to optimize your front desk operations to boost patient conversions, retention, and clinic revenue with insights from industry experts Jerry Durham and Michael Silva.

Jerry sits down with Adam Buglio to dive deep into the intersection of patient engagement, operational efficiency, and revenue opportunities in physical therapy practices.

Jerry shares the importance of aligning patient care with business success, the role of multidisciplinary clinics in improving outcomes, and the necessity of systems and processes to create scalable, sustainable practices.

Jerry and Amit discuss his story of starting a private practice in 2004 and quickly realizing the challenges of running a successful business. Now, he helps other clinic owners do the same.

Paul and Jerry discuss the crucial nature of the front desk, and how it can lead to massive changes in clinic revenue. The right front-desk person will change your clinic forever.

Jerry sits down with Ron Allen, founder of The Profitable Therapist, to explore the financial pitfalls and opportunities in running a successful healthcare practice.

Jerry and Dana discuss the shift from traditional fee-for-service models to patient-centered, outcome-based care, and how this transition empowers physical therapists to practice at the top of their scope.

Jerry delivers his vision on how to hire, train, and implement strategies to revolutionize the front desk experience and make more money than ever before.

Jerry discusses core functions of a front desk — the voice, the face, and the back office — illustrating how virtual solutions can reduce burnout and improve patient satisfaction.