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99.99% reimbursement rate/ 20 hours per week in admin work eliminated/ 90- to 14-day reimbursement time/ Challenge Before StrataPT, Kilter outsourced billing to a specialist and used two platforms to manage electronic medical records, scheduling, and documentation. This system was complex, and required a considerable investment of time and money to operate. “We were paying for two online platforms, plus the billing team,” explains Greer Burnside, Front Office Manager./ Solution Today, StrataPT streamlines Kilter’s operations, bringing office staff, therapists, and patients together into a streamlined workflow. With improved visibility into patient data and features like automatically populated documentation, the team quickly embraced the new system. “Therapists and office staff can access anything they need within the platform, including patient documentation and visit history. StrataPT also simplifies the patient experience. Patients use QR codes to check in, plus they can see right away if they have a balance and pay it on the spot.”