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Whether it is a physical therapy practice or a fast food restaurant, efficient systems are the lifeblood of any successful business. Let’s use the phenomenal story of the leading fast food restaurant in the world; McDonald’s as an example. The McDonald’s story all started back in 1948 when a set of brothers founded McDonald’s after […]
How many times have you hung up the phone or read an email from a company and thought to yourself, “Wow that was awesome customer service!”? Unfortunately, in today’s environment, we often times find ourselves experiencing the complete opposite. It is a sad reality but I can name on one hand how many companies I […]