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Whether it is a physical therapy practice or a fast food restaurant, efficient systems are the lifeblood of any successful business. Let’s use the phenomenal story of the leading fast food restaurant in the world; McDonald’s as an example. The McDonald’s story all started back in 1948 when a set of brothers founded McDonald’s after […]

How many times have you hung up the phone or read an email from a company and thought to yourself, “Wow that was awesome customer service!”? Unfortunately, in today’s environment, we often times find ourselves experiencing the complete opposite. It is a sad reality but I can name on one hand how many companies I […]

When should I bill for a physical therapy re-evaluation (97002)? This has been a hot topic in many billing and coding seminars, discussions, and forums as there seems to be a very common misunderstanding as to when a physical therapy re-evaluation should be performed and billed. With that being said, I wanted to take a […]

Whether you are a physical therapy practice owner, a physical therapy billing employee or an outsourced physical therapy billing provider, most would agree that getting a claim to pay is considered a victory.  To achieve this victory as quickly as possible, it is very important for claims to be submitted “clean.”  The term “clean” in […]

From co-payments to deductibles, more and more patients are becoming responsible for a higher percentage of their total healthcare bill. With this in mind, how can you ensure that your patients are paying for these bills so that it doesn’t impact your revenue? Below are some practical and simple proactive strategies that we have found […]

Whether you are interested in opening your own physical therapy clinic or you are just looking to expand your current practice, physical therapy house calls may be the solution to help you get started or increase your revenue. With a steady growth in our senior and baby boomer population, the healthcare community has also experienced a […]

Are you ready for the new HIPAA 5010 Requirements and ICD-10 Coding standards that are quickly approaching? For those of you that who handle medical claims, you are probably aware of the many changes that we will soon be facing in the medical billing industry. With the first deadline of January 1, 2012 right around […]

Have you ever found yourself shocked in disbelief after opening a bill from one of your medical providers? You have insurance and you pay a monthly premium but your insurance company still did not cover the services that you were provided. Sound familiar? Unfortunately, many patients do not have a good understanding when it comes […]